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HANCOCKS HOLIDAY OPERATIONS SCHEDULE 2021/2022

Once again we find ourselves prepping for the silly season. As usual over the Christmas and New Year period there will be some changes to our trading hours.

To ensure your business runs smoothly over this period, we recommend you read through our Holiday Operations Schedule and take note of changes to order cut-off dates. 

DELIVERY DELAYS

While our goal is to maintain our service promises to you, this year COVID restrictions and overloaded delivery networks will impact delivery times. 

We strongly encourage you to place orders earlier than normal and to increase your buffer stock to avoid out-of-stock issues.

We can't guarantee delivery times over this key trading period. 


CUSTOMERS OUTSIDE AUCKLAND, WELLINGTON & CHRISTCHURCH METRO AREAS

The last day for dispatch Auckland to North Island and Christchurch to South Island destinations is Monday 20 December.

Operating Hours:

  • Monday 20 to Friday 24 December Call Centre & Warehouses are Operating as normal.
  • Wednesday 29 to Friday 31 December Call Centre & Warehouses are Operating as normal.
  • Normal Operations resume 5 January 2022

CHRISTMAS & NEW YEAR HOLIDAY CALENDAR





All best efforts will be made to deliver prior to Christmas and New Year’s. We appreciate your patience as we work through this disruption.